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Return, Refund and cancellation policy


If, for any reason, you wish to change or cancel your order you can do cancellation online. Order can be canceled or modified within 48hrs from delivery date or time.

In rare case of service failure or quality complaint, you can write an email to and our team will respond you with in 24 working hours.

Our team will process a quick investigation on your order and in case of any quality / service failure found, we assure to re-deliver your product with complimentary flowers within next 24 hrs.

Refund/ replacement for goods/ merchandise is subject to inspection and checking by Haier mobiles service partners.

Damages due to neglect, improper usage or application will not be covered under our Returns Policy.

Some special rules for promotional offers may override "Haier Mobiles 7 Days Returns Policy."

Please note that the Cash on Delivery convenience charge would not be included in the refund value of your order as this is a non-refundable charge.

Refund policy : Refund amount will be returned to the user account within 15- 20 days.

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